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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (20) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (20) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
V***u  |
10 Jan 2019 23:39 Good quality, fast shipping!!! 
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P***i  |
9 Jan 2019 13:06 Great product! Works as described. Thanks to it photos have a wider angle. |
D***v  |
4 Jan 2019 04:30 Macro is good, without vignetting (Redmi Note5 Pro, Samsung S3 Neo). Wide lens has vignetting on Redmi Note5 and doesn't have on S3 Neo. Pics are from Redmi. Later ordered 18x macro only (from the same shop) which was good too just with a little vignetting on the Redmi. 
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B***g  |
30 Dec 2018 19:43 Fast delivery. Recommend this store. 
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A***o |
12 Dec 2018 07:47 The order confirmed in Nov 27. The expected receiving day was Dec 14th but I got in Dec 12 (Vietnam). This is the first time I have and use lens for mobile phone. It’s interesting me!! I bought the APL-0.45WM and APL-15mm lenses. Both work well. Tested these photos with iphone5. Recommend for newbie like me! 
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E***z  |
11 Dec 2018 23:59 Good quality and was surprised at the build. - a lot of glare, but understandable. Lens hood should be provided or available as accessory - black bokeh almost notnoticeable - there is color distortion fyi, but its at minimal. On low light its noticeable. - macro is ok. Does the job. - nice leather bag. - this is going to be my primary on the go main lens. - dont expect to have PRO shots. Of course this is only mobile but it should be better. - clarity of the shots is also affected at certain point, maybe because of less light ( I think this is same as the color distortion) distortion of perspective is normal as store said. Tolerable Not perfect but its a good deal I think compared to expensive brands. I suggest looking for more premium lenses from seller. I have brought the smaller lenses set and i suggest getting this variety for semi pro/amateur mobile photography or Vlogging, this has lesser black corners and you wont even use all of those. Heavy on gimbal Im using xiaomi mi 8. 
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S***A |
9 Dec 2018 12:57 Works as intended. |
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C***i |
5 Dec 2018 18:03 Muy buen producto baja un poco la calidad de imagen pero a cambio te da un gran angular osea caben mas cosas en las fotos 
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Customer |
4 Dec 2018 06:07 Good! |
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S***n |
10 Nov 2018 09:46 who my I love it. it's unbelievable how wonderfully pictures turn out I just don't even know I'm almost speechless it works very well it's exactly like the description the packing was great no damage wonderful communication with your store great this was a wonderful experience I will be back to your store thank you. |
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M***f |
26 Oct 2018 09:18 fast delivery within 2 weeks. |
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J***a |
26 Oct 2018 06:57 Arrived fast with in a week, love the product. |
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D***i |
25 Oct 2018 05:47 perfect qualyity price. |
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E***u |
19 Oct 2018 21:32 If you are needing an excellent lens, this is the one you are looking for! the shipping was an impressive week and few days!!! I did not expect this item to be here for another two weeks!! The clarity and vision expansion is superb!!! <3 <3 |
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Customer |
16 Oct 2018 13:58 Extra fast delivery - from China to USA only 16 days! Macro lens is really cool, better than expected! Thank you! |
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R***a |
27 Sep 2018 00:20 Works great! Captures details so well. Delivered quickly. |
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A***i |
23 Sep 2018 22:39 This lens is amazing! Loving macro photography with it. |
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W***e |
2 Sep 2018 10:08 Works well, but you have to adjust the clip a bit with some tape or paper to get it to sit flat depending on the device you have attached it to. Otherwise, it's good and a good price too. |
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F***a |
27 Aug 2018 19:43 love the quality |
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Customer |
29 Jul 2018 22:45 Thx |
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