SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (35) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (35) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
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Customer  |
17 Feb 2019 05:28 Bombicheskaya brush |
A***a  |
15 Feb 2019 22:07 Wonderful brush. Ask the store to send, the next day brush has been sent. Shipping in George in about a month. No adapter for charging, But it I knew not provided, and indeed such chargers home each full, so not much upset. Синхнонезировала with the phone, all OK, if you will not get the net is a bunch of video and written descriptions. Clean brush with a bang, but for me not accustomed to time, so long I have not used to brush your teeth. Thank you very much for quality product!!! 
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V***v |
13 Feb 2019 23:04 Brush elegant. Second. First take a white, his wife. The Black is not so clearly visible symbols on the handle, but brutal. With the track квибу the dregs. Which tracked here does not work, but in Russia appears new track consisting of numbers, weight of packages and I realized that this brush. Shorter thing. Recommend |
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E***x |
13 Feb 2019 22:20 Excellent! 
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F***r  |
12 Feb 2019 08:20 Great Product. I had some Sonicare toothbrushes. It’s really similar! |
E***a  |
12 Feb 2019 07:57 29.01-11.02, Estonia. Delivery fast. Elegant packaging. Quality brush on top, нисколичко not inferior, and even superior навязаные US brands. To this shop always use Philips. RECOMMEND!!! 
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D***v |
11 Feb 2019 00:51 It was the longest shipping 59 days, when the promised 20. Open dispute, since a month brush was on which the stock. Tried To communicate with the store, but He persistently breakfast-soon, wait and etc. Open dispute, but fortunately seller sending went in movement. Pro very brush say nothing-quality, performance, work-all at the highest level. So-order, but if there is a long walk, patiently wait!!! |
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B***a |
10 Feb 2019 23:15 I can highly recommend this toothbrush. |
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G***s |
9 Feb 2019 04:21 Toothbrush cool, will be delivered in 2 weeks |
Customer  |
9 Feb 2019 02:31 It seems to me to use this brush cleaner teeth did not have. Very good clean. It was difficult to connect to the app, but never mind. At first it was terrible diarrhea to the teeth, vibrates very much. After a couple of days used. |
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I***v |
8 Feb 2019 10:09 Delivery is an awfully long time was 1.5 months (when usually 2-3 weeks). Brush packed very stylish, good materials, snap the phone does not work (application immediately gives an error), clean such as well (although the first time was just tickled, but the second is ok, and the third full addictive). The regular brushes have bleeding gums, and from this no. |
L***s  |
8 Feb 2019 08:38 Another xiaomi product what makes me very happy. 
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A***y |
8 Feb 2019 08:10 Daughter likes! |
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P***l |
7 Feb 2019 11:50 ⭐⭐⭐⭐⭐ Gorgeous a toothbrush. This обновлённая model-X3. Soft and ergonomic head, very good clean, does not damage the gums and cause discomfort. Before buying a long compared and much read reviews, initially wanted to take the local store Oral B, but eventually decided to take a chance and not lost!!! Quality as always great, at top suggestions from famous brands. After purchase managed to compare it with Oral B the same price, so that's the last is not even close to the quality and convenience operation. There Are 4 modes vibration head to them to switch-need to press the power button in series. Very convenient wireless charging, great autonomy thanks quality Li-Pol battery (20 days about if the morning and evening to 2- 3 minutes). There Is even a Bluetooth (you can use the app to adjust and maintain information). Highly recommend buying!!! Good luck to all and good luck in purchases!!! ⭐⭐⭐⭐⭐ 
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D***n |
7 Feb 2019 06:47 All of it, but to Moscow delivery time of 2 months almost. Seller answer, not ignored, but it does not accelerated delivery. Parcel lain month the Chinese Post Office. |
S***n  |
7 Feb 2019 06:44 A great product. Came in 2 weeks |
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Customer |
7 Feb 2019 05:34 All good))) |
A***a  |
5 Feb 2019 22:07 Fast shipping (2 weeks) 
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P***t  |
5 Feb 2019 04:26 Order was deliver really fast, faster than 3 weeks. Product is make from good quality plastic, looks really nice and has strong motor. I'm used toothbrush less than one week so I cant write more details. |
D***s  |
4 Feb 2019 12:35 Everything is clear! Ordered, flew, tested, satisfied. Will the same wife from the same store. 
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K***H  |
4 Feb 2019 05:07 Thank you all is fine. Smart toothbrush. |
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N***a |
3 Feb 2019 23:39 Shipping sdekom. The box was covered in the film. But there was no adapter. Brush sooooo nice in the hand, but for me and weight there. Cleans very good. Interesting. To night raid is generated. Quite a bit smaller stone, but the interdental space scrub can not yet. This is my first electric brush. Otherwise all like everyone else. Important work and to longer worked… I wish everyone happy!!!❤ 
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K***c |
3 Feb 2019 06:14 toothbrush is awesome! tried couple of times already and my teeth are so clean not like after manual toothbrush! |
J***a  |
2 Feb 2019 13:42 Outstanding Product |
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S***a |
2 Feb 2019 07:04 Brush is good, better than oral-B, A very long time more than 5 weeks (matter more to our e-mail) 
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J***C |
2 Feb 2019 02:57 As indicated by the store and very helpful. Arrived with 15 days in advance to the estimated date of term. |
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S***v |
1 Feb 2019 08:27 Excellent brush!! Is not inferior to similar from Filips. |
Customer  |
31 Jan 2019 23:54 Amazing tooth brush. Tried it once and it works well, I see great results even after first cleaning! Really easy to set up and use :) fast delivery 
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K***k |
31 Jan 2019 15:00 All dziala as nalezy! |
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V***v |
31 Jan 2019 08:00 Tooth brush is great, just like in the description, clean good, very satisfied with the purchase. |
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L***e |
31 Jan 2019 07:48 Super |
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M***a |
31 Jan 2019 06:44 Excellent brush! Fast shipping. |
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L***s |
24 Jan 2019 02:21 Very fast delivery, not tried, I will tell after a while. |
V***r  |
11 Oct 2018 09:07 normally shipping by Gati is pretty fast. but store shipped it after lot of delay. item is great received in sealed box. 
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A***V |
11 Sep 2018 14:23 This is a true masterpiece. Delivery was very fast and the products were packed very nicely and securely. I actually loved, how they were packed. Unboxing the products was super satisfying. It felt like unboxing iPhone. I made hundred pictures about unboxing and product itself, that I could make a fill review about the whole process and product. I was able to download English language app too, which is super good. Still struggling with syncing toothbrush to phone/app. Hopefully it will work eventually, since the pairing with the phone went very smoothly. Overall I am very happy with the purchase. I exceeded all my expectations. I was able to make the purchase during the sale-period, so I got the products with a very good price. Xiaomi toothbrush has the same quality as Philips has, but the fracture of cost. I would totally recommend and I definitely buy more products from this store. Thank you very much! 
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