We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
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Our Buyer Protection covers your purchase from click to delivery
5 Stars (22)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
9 Feb 2019 17:13
Good product, well packed, arrived very quickly
8 Feb 2019 11:35
Backpack, such standards
7 Feb 2019 22:25
5 Feb 2019 05:27
Cool backpack. All advise store.
4 Feb 2019 00:13
It quickly. Quality is good, but for trips will need to strengthen strap. Flashing again.
30 Jan 2019 20:56
Great store. Fast shipping. Item as described.
26 Jan 2019 07:54
Delivery fast. Backpack normal. Thank You Very Much.
21 Jan 2019 12:32
Looks good. Hope both durable
12 Jan 2019 11:09
Exactly as pictured.
12 Jan 2019 08:03
11 Jan 2019 02:42
Backpack is very big, as I wanted. Neat stitching, durable, do not stick out. Shipping a little more than a month. Thanks to the store)
10 Jan 2019 06:45
I bought this Backpack, just for use to put all necessary things together and then carriage with a car. Not usable to hiking and other process where need to bring them up on the back. Price correspond to quality of 100L Backpack. SMELLS LIKE "HELL'. Maybe after some time smells go away. To be continue...
5 Jan 2019 04:53
Super fast shipping!! 10-days from the time of order to delivery in eastern Canada! Very good product. Well designed and seems sturdy!
30 Dec 2018 14:45
Very simple and lightweight backpack for basic hiking. Очень простой и легкий рюкзак для выездов на природу.
26 Dec 2018 22:15
26 Dec 2018 11:34
As the picture
25 Dec 2018 07:38
Normal backpack, and for money is a gift!
16 Dec 2018 22:19
6 Oct 2018 10:48
came as described quickly
30 Sep 2018 13:54
The backpack was as described. Shipping time 19 days.
16 Sep 2018 13:29
really great backpack thank you recommend!
31 Aug 2018 10:04
thank you so much.... quickly delivered....
24 Aug 2018 11:56
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