We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (10) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
L***s  |
30 Jan 2019 02:38 Quality is great. Only minus is that the belt is extremely long :) |
Customer  |
29 Jan 2019 14:15 op 13 januari besteld en op 29 januari ontvangen. precies zoals beschreven. Ik ben er enorm blij mee! |
I***e  |
24 Jan 2019 00:20 Very good quality! Thank you! Fast delivery, only 2,5 weeks to LV. 
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E***k  |
8 Jan 2019 13:30 The bag is beautiful, well done, it does not stink, it will fit everything you need, the belt is good, it is comfortable and quite soft, the magnet closure is very strong. In general, a purse is recommendable. 
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Customer  |
2 Jan 2019 22:55 Fast delivery, 12 days arrived in indonesia. Super cute waist bag :) love it 
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C***o  |
22 Nov 2018 06:23 Great store. Ordered a small size black on 11-11-2018. It was delivered at my home (The Netherlands) on 20-11-2018. Only 9 days later!! The fastest shipment on AliExpress so far. Quality of the bag is very nice. See pictures. Ohw and also important: my iPhone X fits! 
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V***a  |
16 Sep 2018 04:51 Цвет не такой ярко синий как на фото, но это ничего. Фурнитура дешевенькая и дырки на поясе не обработаны - в целом цена= качество. Советую ;) The color is not as brightly blue as in the photo, but it's nothing. The accessories are cheap and the holes on the belt are not processed - in general, the price = quality 
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V***o  |
29 Aug 2018 19:47 At first I was very happy with the purchase it looks great but then I found some flaws. The small bag is just enough for a phone and a money clip with card holders. I can not put in my car key which is a large black fob and a house key. The belt loop is too tight so I use a elastic to tie the loose end. The belt can be brought up from its position now to let the bag hang nicer. And I am not that skinny and I have to use the last punch hole on the belt and still the bag is tilting on a angle away from my waist. It needs improvement. 
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R***e  |
14 Aug 2018 05:58 Took about a week to get to England which is very quick. Love the bag ! |
V***s  |
9 Aug 2018 07:06 The bag is good. Really nice quality. But I do have a tiny waist so I will need to cut it and punch a few holes on the belt. So if you have a small waist you do need to do that. For the picture I did tie it. Shipping was fast and I got a small gift with the bag.Overall everything is fine. I like it. Thank you! I recommend this store! 
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