We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (46)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Feb 2019 02:43
Excellent and very comfortable
16 Feb 2019 01:19
15 Feb 2019 20:55
Funny thing! Went to MO month. Satisfied with the order, thanks!
15 Feb 2019 20:36
15 Feb 2019 19:34
Otlinoe sitichko tea.
15 Feb 2019 08:11
Shipping to Moscow. region. 2 months. Packed very well. Do not wrinkle. Metal thick, without chipping. Still in use, but looks clear, that leaves no vysypetsya. Recommend
15 Feb 2019 07:59
Description. Delivery fast
15 Feb 2019 07:51
Metal thick. But think before use to boil. Looks cool.
15 Feb 2019 01:50
Metal like chrome plated, looks not very expensive
15 Feb 2019 00:58
14 Feb 2019 06:04
14 Feb 2019 03:54
Already used. Perfectly. Thank You Very Much.
13 Feb 2019 09:36
13 Feb 2019 08:27
13 Feb 2019 08:04
Great. Thx. Good store
13 Feb 2019 06:25
Everything is fine, it's comparatively long.
13 Feb 2019 01:58
Thank you, very safe packing, Tea kettles arrived in perfect condition. Tea Kettles infuser tea made with high quality.
12 Feb 2019 16:02
12 Feb 2019 07:39
Good quality, recommend!!!
12 Feb 2019 04:30
Goods come quickly, packaging and product itself is in excellent condition. Thank You Very Much!
11 Feb 2019 20:37
Excellent strainer, made with high quality. portion is enough for lovers of strong tea. made of stainless steel, it should last a long time. strainer-good gift for tea lovers. I took two sets-one for work-the price 120 $/PCS. highly recommend this product. thank you and good business.
11 Feb 2019 10:33
Cool tea leaves, comfortable at work if you can not make tea teapot)
11 Feb 2019 09:37
Such which the picture.
11 Feb 2019 04:44
Very nice and usable
10 Feb 2019 23:13
Well packed, but still had a couple of minor dents in the sieve. Works well, easy to clean.
10 Feb 2019 08:27
9 Feb 2019 09:50
Strainer it pretty quickly, done very well. Now at work, you can drink delicious tea (don't like tea bag). Regretted not order 2 pcs.
9 Feb 2019 08:20
Good quality Super recommend. Average speed of delivery.
9 Feb 2019 05:43
It's a whole, quality content. Very small and inconspicuous Spike
8 Feb 2019 13:20
Good product and delivery is fast for France
8 Feb 2019 04:06
Don 'T expect so quickly deliver. Track by Russia not monitored. Just like in the description. Recommend this store.
8 Feb 2019 02:11
One of the two ordered products had an irremovable trace of crushing, caused either by transport or before. Ühel kahest tellitud tootest oli eemaldamatu muljumise jälg, tekitatud kas transpordil või juba enne.
27 Jan 2019 13:36
el envio fue rapido, felicito al vendedor
26 Jan 2019 21:16
Decent item for this cost. But packaging was not good. Caused a small dent in the item. Hence 4 stars.
24 Jan 2019 04:39
Looks great I wanna use this
3 Jan 2019 22:26
Arrived over 49 day.
3 Jan 2019 06:29
Goede zware kwaliteit nog niet gebruikt maar ziet er goed uit
29 Dec 2018 03:37
12 Dec 2018 14:05
Parfait merci ! ++
9 Dec 2018 15:01
A part has been some dented. and a third picture edge some sharp.but I am satisfied with the function.
7 Dec 2018 03:43
a bit small and bit harder to clean, in general good quality, fast delivery.
25 Nov 2018 22:40
sorry took me so long, I finally tried today and it's the best! highly recommend.
21 Sep 2018 03:53
Shipped to Hungary within 21 days. It looks as it is described.
6 Sep 2018 23:36
The product didnt arrive. but i am very satisfied with you atenttion. thanks a lot
28 Aug 2018 05:19
Sehr gute Verarbeitung und top preis Leistung
28 Aug 2018 03:08
Fast shipping, product arrived in good condition. Good communication with store. Good product. Recommend.
28 Aug 2018 01:05
Seems very well made. I hope it works as good as it appears
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