SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (35) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (35) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
V***y  |
4 Feb 2019 03:48 Soft cushion. Color beautiful, soft, no smell and marriage. The normal package post and a transparent bag. Inside anti-stress small крцпицы, pleasant to the touch. Don't know how in the way it is, seems to be filled with moderately tight. She took about two weeks plus KhMAO. Satisfied with the order. 
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R***T |
25 Jan 2019 22:17 Cool, soft, very satisfied!!! |
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S***a |
13 Jan 2019 15:45 Comfortable, soft, but the smell is not ventilated. |
I***o  |
12 Jan 2019 22:17 The Seller sent the order quickly, but IS NOT a completely different article me right. It would send the required, but it started to bargain. I dispute, waiting for a refund. Sorry, pillow pretty. Look For others. AND store suggest get rid of worker, which the work looking to smartphone, and not in the invoice. |
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A***o |
11 Jan 2019 10:44 Pillow came in MO for a month, no smell. All as the picture. Ride on the plane survived OK |
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V***a |
4 Jan 2019 16:25 Super cushion second |
D***j  |
3 Jan 2019 07:44 Very good quality!!! I recommend! |
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A***a |
30 Dec 2018 08:26 Spasibr |
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N***a |
28 Dec 2018 07:10 Cushion is very cute. Nice color. Courier brought home, after calling. Probably, order and son on business travel. I enjoyed it. |
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O***a |
26 Dec 2018 17:01 Good pillow, high quality made. |
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O***a |
25 Dec 2018 10:27 Cool pillow! |
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E***a |
25 Dec 2018 02:39 Pillow is very good, more than a month, brought home by courier. There is a smell, hope to erode. Filler полигелиевые balls, feels like a pillow anti-stress. IN general I happy 
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A***a |
23 Dec 2018 10:13 Very comfortable cushion)) especially suitable to customers for a long holding the eyelash) head swells in less than the ordinary pillows) |
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D***a |
22 Dec 2018 08:50 Product Description and picture 100% stuffed with good expectations have been met. Ordered 23.11 pillow came 21.12 Surgut |
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R***a |
20 Dec 2018 20:08 Thank you so much!! Parcel arrived quite quickly, and most importantly, it brought directly to your home!) |
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E***a |
20 Dec 2018 08:24 Great!! |
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A***a |
20 Dec 2018 02:46 Perfect pillow. It's fast, delivery to the office. Thank You!!! 
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Customer |
20 Dec 2018 02:42 Pillow |
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K***a |
18 Dec 2018 23:15 Order delivered by courier! Pillow came very fast, accurate, beautiful, I'm happy |
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V***r |
18 Dec 2018 22:06 Thank you very much for such high quality pillows. Courier delivered directly to your home. That's service!;) Super-class. Recommend store and goods, all as the pictures, complies with, there is barely noticeable odor-but, think wear off in a few days. When buying focused on reviews and photo below))) |
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A***a |
17 Dec 2018 09:56 Fits the description |
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A***a |
17 Dec 2018 06:23 Very nice color, soft material. Pillow is very easy-convenient to carry with them! There is a smell synthetic, hope to erode. |
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S***a |
13 Dec 2018 07:37 Awesome balls! Do not want to let go! |
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Customer |
13 Dec 2018 00:27 The quality is excellent |
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E***a |
12 Dec 2018 11:23 Very nice and cute pillow, courier delivery was |
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Customer |
12 Dec 2018 08:09 Pillow great, big, thick, inside the ball as the toy anti-stress. Color as the picture, seams akuratno smell a little. Happy! Thank you! |
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I***a |
12 Dec 2018 06:08 Good pillow, ordered a second time. No smell |
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S***s |
11 Dec 2018 23:50 Excellent cushion, fast delivery order more |
Customer  |
7 Dec 2018 05:48 ok |
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D***n |
7 Dec 2018 05:39 Delivered to your door. There Is A synthetic smell. Hanging on the balcony eroding. |
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A***v |
6 Dec 2018 13:29 When unpacking have smell, to erode. All-match, comfortable |
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E***a |
6 Dec 2018 07:51 Everything is fine, but himozoy smells, helped 3 weeks airing on the balcony) |
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Z***a |
6 Dec 2018 05:26 All great! Thank You Very Much! Fast shipping! Cool pillow! |
B***r  |
4 Dec 2018 03:49 Quality product and quick deliver.Thanks. |
K***k  |
23 Sep 2018 00:19 Poduszka zamowiona 21.08 przyszla 17.09. Jest bardzo dobrze wykonana! Polecam! 
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