SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (28) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (28) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
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M***m  |
4 Jan 2019 17:05 I am sutisfied with the items. Very well packed. I didn't try it yet. I hope it will be as described. Thank you. 
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I***v  |
30 Dec 2018 22:08 quality just for the price. works well. on iphone 6 presses volume buttons, and is not very sensitive on protection glass, so thats a weakness. But it sits good on other chinese phones. Very comfortable grip, and trigger positions. Makes you a fast shooter. I recommend. thank you 
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B***o  |
19 Dec 2018 20:25 todo en perfecto estado y bien embalado cero problemas recomendable 
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N***n  |
30 Oct 2018 10:43 Looks like a good pubg controller & can't wait to try it out later. It'll just about fit a 6 inch smartphone. 
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Customer  |
23 Oct 2018 02:11 Great so far. Shipped on time. Handy box and nice compact design. Will update if anything changes 
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Customer |
23 Oct 2018 02:01 Good construction, molding, and plastic. Very comfortable to hold and prevents fatigue from longer sessions. The arms extend, retract, link, and stretch smoothly and securely. 
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Customer |
19 Oct 2018 23:09 Fits a lot of different phones because it stretches out, also you can adjust the angle and other things, you wont be more happy after purchasing this product! |
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Customer |
19 Oct 2018 23:07 I was a little bit skeptical at first but after only 5 minutes of getting used to the feel and placement of the triggers. Aiming feels so effortless, it really feels like you're just using 
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Customer |
17 Oct 2018 23:29 These triggers are the best thing ever. They are needed for and Fps games. |
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Customer |
15 Oct 2018 22:53 Really liked this item, i just got it as of writing this review and played some games and it makes it much easier, of course it needs some work maybe make the touch pads more small and clear plastic would be better, if it gets an upgrade i would love to try it out. |
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Customer |
11 Oct 2018 00:18 I brought it for playing PUBG. These are a handy little gadget for anybody who like mobile games. They are well designed and fit my phone very well. The buttons push smoothly consistently. 
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Customer |
11 Oct 2018 00:16 They do exactly what they say they do. These are a handy little gadget for anybody who mobile games. They seem to be pretty well constructed and fit my phone very well. The buttons push smoothly consistently. 
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Customer |
9 Oct 2018 19:38 This is such a great product! It was pretty frustrating playing Fortnite and PUBG mobile just touch controls. Did a little research and found these guys.I love that you're able to rest your fingers before clicking the triggers and the handles make your phone feel like a controller. Awesome investment if you're a mobile gamer for the cheap price! 
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Customer |
4 Oct 2018 05:13 All consistent with the description. thank you the store! |
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Customer |
29 Sep 2018 23:58 I really like the service of the store. The package has been received very quickly. I am very happy. 
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Customer |
29 Sep 2018 23:57 I used it for the first time, I feel very good, recommend it to my friend. 
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Customer |
29 Sep 2018 23:53 The sucker can be firmly attached to the screen of my mobile phone.It's not too tired to play games with it.Excellent product 
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Customer |
29 Sep 2018 21:46 Can hold the phone screen very stably, it is worth buying 
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Customer |
29 Sep 2018 21:38 I bought a lot of things together, but the packaging was not injured and the quality of the product was very good. 
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Customer |
25 Sep 2018 19:24 Exquisite packaging, no damage, I like it very much 
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Customer |
22 Sep 2018 20:11 Excellent for playing fortnite experience.Does not obscure the screen affecting the game.it's actually very good 
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Customer |
21 Sep 2018 01:24 This sucker and trigger are very sensitive, playing games is really good. 
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Customer |
19 Sep 2018 21:51 This is universal, my friend's mobile phone can also be used, and the effect is very good, it is really good to play games, my friend is also planning to buy 
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Customer |
19 Sep 2018 21:26 The store service is very good, teach me how to install, then play the game right away, the quality is really no problem at all 
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Customer |
17 Sep 2018 01:06 It is perfect for my iPhone,the materials are very good, it is recommended to buy 
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Customer |
17 Sep 2018 00:58 In general, it seems that it can be used for a long time, it should not be broken like the last time the other store bought it. 
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Customer |
13 Sep 2018 22:51 Before, my friend sold a similar one in another store, but it was broken. This time I bought it myself really well and the price is cheaper. My friend said that I have to buy one. 
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Customer |
13 Sep 2018 22:45 It is so cool to play PUBG,It used to be difficult to play before. It's much easier to use this now even though I'm female. 
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