We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (38)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Feb 2019 03:40
soo lovely!! good quality
18 Feb 2019 00:03
Order a month, ordered two backpacks, packed well, there is peculiar smell, put a present
13 Feb 2019 06:03
Quality, no smell. Girls liked!
7 Feb 2019 22:14
The size of a small backpack
4 Feb 2019 13:16
Looks very nice and great article
30 Jan 2019 17:28
Excelente produto, super recomendo.
30 Jan 2019 08:14
23 Jan 2019 00:27
Good product, good price, fast shipment.
22 Jan 2019 03:40
Nice backpack, high quality sewn, fasteners and karabinchiki look reliable. Shipping almost two months in Perm edge
20 Jan 2019 05:35
Arrived in day undicado good furniture material and my daughter was happy that is the best
18 Jan 2019 05:41
very nice, quality very good for this price. Strange smell but after two days was better:)
15 Jan 2019 23:28
15 Jan 2019 17:16
Same as the photography. Cute. It took a long time
9 Jan 2019 10:29
I am quite happy with it, super cute. And well packed arrived.
7 Jan 2019 04:29
Shipping to Samara 45 days! Quality the price.
3 Jan 2019 08:31
31 Dec 2018 20:41
Great quality! Took about 3 weeks to arrive to the US
30 Dec 2018 14:58
It is the third you bought to give away and I can guarantee that It is of quality nice, Tough material and very nice. Shipping is in less than two weeks to Andalucía and the store as always Super friendly. Thank You
30 Dec 2018 05:04
Backpack super compact, all ok!
28 Dec 2018 22:47
As expected this
28 Dec 2018 07:15
Beautiful. Super recommend the purchase this bag.
26 Dec 2018 05:33
25 Dec 2018 14:52
Incredible purchase. Very quality nice. Las bass strings can be put in different ways (as backpack or as bag) and can be remove
25 Dec 2018 02:47
The quality and color of the goods no complaints. But the size of the expected more. Track is traced to the end. Packed well. No smell.
23 Dec 2018 21:55
Wety nice Dag
21 Dec 2018 06:53
All super. The dock is pretty
21 Dec 2018 04:29
18 Dec 2018 08:38
17 Dec 2018 21:00
Nice backpack! All, do not wrinkle, good quality!
12 Dec 2018 01:56
I love it! Exactly like the pictures and other people's pictures that they posted on reviews
9 Dec 2018 01:28
Packed perfect and nice to rage, perfect to give away
7 Dec 2018 18:45
6 Dec 2018 12:11
Perfect as always!! I strongly recommend this store!!! Great communication!!!
3 Dec 2018 09:34
very nice thanks to the store
11 Oct 2018 20:03
mochilas super bonita. levou muito tempo p chegar mas vAleu apnea
1 Oct 2018 18:28
Arrived very quickly!! Item is beautiful and great quality. A little smaller than I’d hoped. But still adorable
11 Sep 2018 03:23
She's very beautiful, my little girl really loves me. He arrived in 22 days
23 Aug 2018 08:04
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