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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (48) |
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4 Stars (0) |
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Neutral (0%) | 3 Stars (0) |
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Real customer reviews |
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L***t ![]() |
14 Feb 2019 02:05 Seller and product are excellent!!! |
A***e ![]() |
13 Feb 2019 22:43 Perfect! Exactly as pictured and described. Very light. Works without issue. Thanks! |
Customer ![]() |
13 Feb 2019 05:41 excellent product. Very effective cooling and very nice design. Perfect product for this summer. |
Customer ![]() |
12 Feb 2019 06:03 Has arrived in time indicated, tried it and going quite well, with the use of two whole order buttons turn off the fan or only the young, leaving the big lit. Without neither ngun scratch neither anything, foremost perfect. |
A***a ![]() |
10 Feb 2019 08:57 Much. Advise store |
S***v ![]() |
9 Feb 2019 07:18 Cooler is very good, very quiet I liked, Crumpled box, but it does not affect operation |
A***a ![]() |
8 Feb 2019 21:29 Everything is fine! Arrived very quickly. Packaged, of course, mediocre, but still intact and in good condition. Stand is very easy and convenient. Alone can be large and small fans, can be together. Very convenient, thank you! |
O***z ![]() |
7 Feb 2019 14:44 Plastic completely, even well looks good. Serves. Such which described. |
G***a ![]() |
6 Feb 2019 23:55 Well packed, Fan work, off perfectly! Recommend! |
A***a ![]() |
1 Feb 2019 09:34 Well-off, fun lights, absolutely not annoying is that, there is a smell of plastic, but he quickly erode. Box battered, the store should improve the packaging. It was an accident, that does not hurt |
L***a ![]() |
31 Jan 2019 02:03 Box battered as if the mail it threw into each other))) the cooler is ok, fully functional, is relatively quiet, slightly audible, blowing all standards)) as if the laptop froze))) is recommended. |
M***a ![]() |
30 Jan 2019 07:28 Excellent stand, it works, light, but for a long time. |
S***a ![]() |
30 Jan 2019 04:48 Order received. Match. All functions well. Seller recommend. |
I***e ![]() |
30 Jan 2019 03:07 Excellent goods delivered at its best! |
R***a ![]() |
29 Jan 2019 23:50 It works, recommend) |
O***a ![]() |
29 Jan 2019 05:39 All OK. |
S***a ![]() |
29 Jan 2019 03:24 Oddly enough it's safe and sound. Packaging can say no. Paper Box and all. Device just inside the T. To. Thin Plastic like she has broken a miracle. |
A***a ![]() |
28 Jan 2019 22:18 Great fan, order soon another |
Customer ![]() |
28 Jan 2019 21:51 Posting went for a long time. About 45 days. Whole box crumpled. Stand packed in a transparent plastic bag. Even a pimple. Goods Not scratched, not broken, not dented. It works well and properly. Well basically I'm satisfied. |
R***r ![]() |
27 Jan 2019 23:51 Goods received came in mint packaging mesh a little crumpled noise very much. Keyword (very) I think that because of the price. goods for a long time but the store helpful so that you can decide. |
A***v ![]() |
27 Jan 2019 20:09 Product Standards, off is not bad, it works. Recommend. |
R***v ![]() |
27 Jan 2019 02:33 Went to Ulyanovsk where a month. Cooler like. First even big fan noisy as if something touched, disassembled, twisted-everything was OK. Works pretty quiet. Thanks to the store. |
I***V ![]() |
26 Jan 2019 05:56 A little buzz. Cools. At least now on my feet beech can hold |
V***s ![]() |
26 Jan 2019 05:05 It works, see how much will last. |
A***v ![]() |
26 Jan 2019 01:43 5 fan, 4 small connect extra. While working one big almost no noise. When work all 5 appears a little noise. Done solidly. |
V***s ![]() |
24 Jan 2019 06:01 Box of course all wild wrinkled, but inside the unit, all works of light, thank you. |
M***k ![]() |
23 Jan 2019 19:12 All Is super! Little noise but not critical. |
V***v ![]() |
23 Jan 2019 07:23 Received the parcel so good goods me very much thank you store product quality thought will make noise much since 5 fans but OK almost unheard of. When one fan does not hear well when all then little heard again thank you |
E***a ![]() |
13 Jan 2019 11:24 Товар в рабочем состоянии, хорошо упакован, свои фунции выполняет..пока очень довольны |
Y***n ![]() |
12 Jan 2019 10:43 Пришло все в целости, все работает. Рекомендую. |
A***a ![]() |
12 Jan 2019 03:41 Подставка хорошая. Пришла через два месяца в Питер. Все работает. Хорошо охлаждает |
E***a ![]() |
11 Jan 2019 07:03 Два винтика выпало, не закручиваются, с резьбой что-то. Не влияет на функционал. В остальном всё работает. |
H***ō ![]() |
11 Jan 2019 03:17 посылка пришла вовремя, товаром доволен, рекомендую продавца |
A***v ![]() |
9 Jan 2019 21:53 Продавцу спасибо. Товар описанию соответствует, со своими функциями справляется. При использовании сразу всех вентиляторов немного шумноват. В целом покупкой доволен. Доставка в Воронеж около месяца . |
O***n ![]() |
5 Jan 2019 04:00 Посылка пришла с довольно большой пробоиной, но внутри повреждений не оказалось. Трек не отслеживался, поэтому пришлось немного попереживать. Подставка работает, всё хорошо |
L***o ![]() |
5 Jan 2019 02:32 все как в описании, выглядит кулер добротно. два дня как тестируем, все в норме |
O***a ![]() |
4 Jan 2019 04:31 до Москвы дошла за полтора месяца, коробка мятая, на функционал не повлияло, на ноут 15'6 прямо впритык по размеру, все работает, можно отдельно включать большой, или все вместе, отдельно маленькие не включаются. |
I***y ![]() |
3 Jan 2019 02:55 Кулер дошел до Ленобласти без повреждений. Упаковка не мятая, царапин и вмятин нет.Ноут 17 дюймов встал на кулер по размеру. Вентиляторы работают тихо. Когда включить один центральный, то совсем тихо. С одного разъема usb запитал кулер к блоку питания, с другого включил колонки. Рекомендую эту команду! |
A***v ![]() |
22 Dec 2018 01:33 До пригорода Екатеринбурга дней за 40. Все работает. Все целое. Но упаковку необходимо улучшить, пришла вся мятая. |
E***e ![]() |
15 Dec 2018 23:47 все целое,работает.за такие деньги класс.идёт с юсб шнуром.подсветка яркая её можно отключать. |
E***a ![]() |
14 Dec 2018 01:48 Все классно, взяла в подарок мч. Работает почти бесшумно. Единственный минус, тк это только помятая коробка, т.к упаковка никакая...просто целофанка. Но это не плачевно) |
A***o ![]() |
22 Nov 2018 03:05 подставка шла 40 дней, упаковка и подставка без повреждений, качество на 5 балов в 100 раз лучше моей старой немецкой подставки (hama). Обдув отличный, единственное небольшой шум когда включаешь дополнительно 4 кулера ,на одном вообще неслышно. Ноутбук практический не нагревается. |
K***a ![]() |
21 Nov 2018 23:04 Всё работает, дует слабо. |
A***n ![]() |
19 Nov 2018 22:09 Вполне хорошее охлаждение. Посылка шла больше месяца. Все целое и не вредимое, упаковано в коробку и пакет( фото). По весу очень легкая. Включаются либо большой либо все. Температуру согнал градусов на 5-7. |
R***v ![]() |
3 Oct 2018 09:54 пришло очень быстро. По поводу охлаждения не могу сказать но дует намного лучше моей старой купленные в магазине. единственное то что она очень высокая то есть сзади высоко а с впереди должна быть ниже А то получается то что здесь собой сторон расстояние одинаковое и рука чуть-чуть в воздухе. сначала включается большой вентилятор потом Четыре маленьких нельзя включить отдельно Четыре маленьких. в принципе всё по пользуюсь позже отпишу. |
L***a ![]() |
20 Sep 2018 12:00 Пришла примерно за месяц. Состояние хорошее, работает. На удивление лёгкая. |
V***n ![]() |
7 Sep 2018 06:04 Все супер! Работает как надо,нешумный,,лёгкий про весу |
M***b ![]() |
23 Aug 2018 21:48 товаром доволен, работает. на подставке имеется 2 usb выхода, рядом имеются 2 кнопки для отключения вентиляторов, можно отключить все или оставить работать центральный. продавцу 5 звёзд |
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