SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (32) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (32) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
G***a  |
19 Feb 2019 08:23 Perfect pillow, as in the description. Thanks to the store. Fast оиправка. |
R***d  |
18 Feb 2019 21:28 Well made with plastic carry case. |
Customer  |
17 Feb 2019 23:17 Goods come quickly, quality as expected. Thank You Very Much! |
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N***n |
17 Feb 2019 08:50 Came before flying. For 3 weeks. Pillow super. Flight took place with a bang. AND the bus as well! |
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Y***v |
15 Feb 2019 20:59 Wash the smell became smaller, but pump up hard, some complex nipple |
Customer  |
15 Feb 2019 07:41 A great thing, easily inflated, confident holds its shape, recommend |
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E***n |
15 Feb 2019 00:05 Cool thing! 
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P***q  |
14 Feb 2019 10:40 very fast shipping and delivery!!! took only two weeks to get to Poland. thanks! |
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Customer |
14 Feb 2019 05:38 Come quickly. Match the description. Delivered SDEK to home. Smell is not much. Packed in bags each pillow, inside the instructions on how to use it. Track to track. Recommend. |
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A***v |
14 Feb 2019 02:48 True order other colors, can color blind. And all is well, cushion cool |
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Customer |
12 Feb 2019 11:38 avoid this if you are big person its for small/kids |
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A***F |
11 Feb 2019 01:44 Pillow good and comfortable, was really long (25 days Peter) Still have a little smell, but think that after washing all pass. AND so, me pillow very much. |
N***h  |
8 Feb 2019 05:25 Pillow is of good quality. Complete cover. Match the description. |
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M***a |
7 Feb 2019 19:19 Pillow received within a month, the goods in good condition, stink like any inflatable thing, there is a valve. Which must be used when deflating, is not used, bought for flying on an airplane, but it seems to me the size is too small, pillow on knees keep inconvenient-should be put on the table, to sleep sitting. |
G***e  |
6 Feb 2019 07:23 As described. Seems to be a good product. |
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A***v |
6 Feb 2019 01:03 Track is not monitored. Shipping less than a month. The quality is good. Convenient. |
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Customer |
6 Feb 2019 00:06 Pillow in the picture. Accurate description. Absolutely no smell! Very comfortable. Wear with a sleep in the train. Inflated With three or four выдохами. Blown Away quickly. Advise read the book "Fighting Club". |
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A***n |
4 Feb 2019 21:47 Delivery fast. Large, with bag and convenient flap. The Only drawback smell. |
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D***o |
1 Feb 2019 01:23 Thank You, all very good! |
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A***r |
31 Jan 2019 00:52 Did not communicate with. Send fast. Delivery to the suburbs of three weeks. Inflates easily. Down too. (You only need press the button on the valve.) has a smell, but not critical. Tried. Convenient. Goods store recommend 
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D***v |
28 Jan 2019 07:43 Everything is fine, all happy, relatively quickly deliver. Recommend |
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R***r |
26 Jan 2019 21:28 Good product, good quality. Seller recommend. |
S***N  |
26 Jan 2019 16:05 very good |
J***z  |
24 Jan 2019 21:51 Good quality, confortable and it seems durable. Very fast delivery |
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A***i |
23 Jan 2019 04:08 Kayfovo thing)) |
S***a  |
21 Jan 2019 09:54 Delivery, service and very good and very fast. Excellent store! |
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M***h |
21 Jan 2019 02:04 On the bed, it is what you need |
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A***n |
20 Jan 2019 21:52 Great product, I liked. However, Has not yet been possible to experience in, but expect only good memories from future trips |
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E***o |
20 Jan 2019 05:08 Track to track, delivery 3 weeks to hmao, all as stated. |
E***a  |
4 Jan 2019 12:07 Very comfortable pillow which comes in a small package. Will write a detailed review after using it. Shipment was very fast and arrived just in time for my trip. Very satisfied with the product and the store. Thank you! 
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B***o |
7 Sep 2018 03:10 The quality is better than I thought. Fast delivery satisfied. 
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W***l |
26 Aug 2018 02:30 Looks good and might be also good for sleep, still need to test them. Very fast communication and shipment. Definitely a great store, will come back for more 
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