[about after sales] if there is any problem with the shoes sold, we need to contact our customer service to explain the situation at the first time, and we are responsible for handling it.
[about quality] for broken bottom, degumming, damage, serious color difference and serious stain, our factory is responsible for all expenses.
Small thread ends, small stains, slight chromatic aberration and slight glue smell are not quality problems.
[About Color Difference] There may be slight color difference between pictures and objects due to differences such as contrast display of light and shade on personal displays.
[About Odor] Shoes that have just left the factory will smell of glue, regardless of quality. The smell of glue will disperse when placed in the ventilation place.
About the packaging of shoes:What is not stated in the box is basically packed in transparent plastic bags, which may squeeze each other during transportation, resulting in a little deformation, which is not a quality problem. If the shoes are changed, please take a basin of hot water and put the changed shoes in the hot water bubble for a while, and the changed shoes will return to their original state. Plastic shoes are not afraid of hot water. There is no need to worry about the impact on the quality