We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (51)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
1 Jan 2019 09:33
Product is as stated. Have only had a week but fits and is without issue
31 Dec 2018 22:46
Goods received as shown Fits Alta perfectly
31 Dec 2018 18:13
Fantastic products and fast shipping to New Zealand!
31 Dec 2018 02:48
Very nice, recommendation
29 Dec 2018 09:15
Muy buenas parecidas al original
15 Dec 2018 16:07
All good great service good quality
14 Dec 2018 03:33
Very satisfied with the band. The colour is accurate, beautiful. Thank you.
12 Dec 2018 12:29
8 Dec 2018 13:26
30 Nov 2018 05:19
super pour ma montre
29 Nov 2018 11:02
29 Nov 2018 10:05
27 Nov 2018 20:23
The package arrived in 2-3 weeks time to Indonesia. Well and safe packaging. good material. a bit hard to put it on the strap socket, but still okay. the difference with the original strap is on the buckle.. the original one will have the same color with the strap, this product is silver metal. overall okay and recommended.
24 Nov 2018 08:51
Perfect fit just like original
23 Nov 2018 01:15
Exactly as pictured, surprisingly fast shipping
22 Nov 2018 03:17
Great quality & a fraction of the price in store
19 Nov 2018 03:41
good product. colour a bit lighter than the pictures but soft and pleasant.
18 Nov 2018 21:36
Love them they are great will buy again
5 Nov 2018 08:16
good quality, I recommend this store.
26 Oct 2018 11:22
25 Oct 2018 03:17
22 Oct 2018 18:55
All items perfect great store.
20 Oct 2018 09:01
Fits perfectly, very similar to original but strap is a little long. Great price.
13 Oct 2018 07:22
I received the strap in about 2 weeks which came as a pleasant surprise...the color is nice and the strap fits my wrist perfectly..hope it lasts a while too!!
12 Oct 2018 00:16
Exactly as promised. very satisfied.
7 Oct 2018 13:18
Excellent quality for the price! Not as soft as the original Fitbit strap but you get used to it in a day or so.
6 Oct 2018 12:51
Really good quality. I recomend!
27 Sep 2018 00:09
Perfect and as expected. This white band gets dirty quite easy when touching black clothes.
25 Sep 2018 08:20
very good replacement strap for fitbit alta
20 Sep 2018 02:37
So cool! I love it!
17 Sep 2018 04:08
Good product, fit my Alta HR perfectly, thanks
11 Sep 2018 14:33
strap perfectly as described, would absolutely buy again from this store.
8 Sep 2018 02:40
Ordered from India. Got in 16 days. Pretty long time but I think its okay as it is coming free of cost from china. I couldn't find these tags at this price in India. Thanks team !! And loved the product.
5 Sep 2018 20:57
Buena calidad de los materiales, muy satisfecho con la compra.
28 Aug 2018 04:33
I Recommend!! Good product
25 Aug 2018 21:46
Goods arrived in good time and in good condition. Quality of item is good.
24 Aug 2018 08:49
The colour is exactly as shown. The quality is very comparable to the original Fitbit band. The size is a bit small, somewhere between the two band sizes that offered by Fitbit. I wear a large Fitbit band, and am able to wear this one comfortably, albeit I am close to the end of the band.
22 Aug 2018 09:11
Great band! works just like the name brand. the colour is closeto the occurst. FAST shipping to Canada. I love it. thanks store! Picture's below show new band vs the old fitbit brand. Basically the same feel as Fitbit watchband. this is for the Alta HR Rose Gold. works great
20 Aug 2018 09:23
20 Aug 2018 06:20
18 Aug 2018 14:00
17 Aug 2018 20:02
I really love it, good quality, fast shipment
11 Aug 2018 04:39
Goeie kleur en kwaliteit! Alleen iets te groot voor mijn smalle pols..
2 Aug 2018 05:12
binnen twee weken geleverd! super.
1 Aug 2018 12:27
It is perfect for this price, fits perfectly☺️
21 Jul 2018 13:43
mooie bandje. heel blij mee en snel geleverd!!
21 Jul 2018 03:49
good quality, superfast shipping, looks good
20 Jul 2018 12:41
Quick delivery, nice quality, fits great, exactly as described.
20 Jul 2018 10:12
Good quality. Came In 12 days
12 Jul 2018 14:43
great product, exactly as described and arrived sooner than i was expecting highly rexommend
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