We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (31)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Feb 2019 01:12
An Interesting group in CR/chinabuy2018. Many interesting goods aliekspress!
17 Feb 2019 02:01
I really like the second, no smell
16 Feb 2019 23:14
Could not sleep on it. Pressure on the ear.
15 Feb 2019 07:36
The quality is very good, no smell, taken very quickly-two and a half weeks.
15 Feb 2019 05:27
15 Feb 2019 02:20
It 'S the second pillow, ordered by me. Everything Is good.
13 Feb 2019 01:40
Perfect as described
10 Feb 2019 07:28
Great, definitely take
10 Feb 2019 02:23
Negative-have little smell, sleep 3 days the smell is gone. Before use wash pillowcases and day pillow lay on the balcony at-30 deg The match
9 Feb 2019 20:07
Soft and no smell, but the case still washed. come in a gray mail package, without packages, folded in half, immediately straightened free of room
9 Feb 2019 09:25
There were some shipping issues, first package was returned. Seller promised to send another one. Just recwived it. Average 3 weeks to 1 month for each pillow.
8 Feb 2019 04:36
Good, pillow case synthetic.
8 Feb 2019 00:56
1 Feb 2019 09:56
1 Feb 2019 00:59
Super fast shipping. Low thickness but it's healthy
31 Jan 2019 07:51
Korean wave is lighter than in high density and low to be so wholesale cheap and shipping is faster
29 Jan 2019 07:38
This size of the statement.
28 Jan 2019 03:06
Pretty quickly got order pillow without smell
26 Jan 2019 10:46
Good, comfortable cushion. Recommend.
25 Jan 2019 13:57
Very good pillow. Perfect shape to support my neck. Just a hint. Please ensure you know what size pillow you want to order. Product is exactly as per the description. I have been using for past week and have had very good night sleeps with this pillow and I feel refreshed in the morning because I have had a good night sleep using this memory foam supportive pillow.!
24 Jan 2019 07:47
23 Jan 2019 14:25
It's exactly like pictures
23 Jan 2019 10:44
Long, long service.
22 Jan 2019 01:39
Cool, but a bit too small!
21 Jan 2019 03:14
All fine. Fast shipping.
19 Jan 2019 05:07
Sleep well, no problems. Ordered another husband.
18 Jan 2019 16:43
Very nice pillow but to small for me
9 Dec 2018 18:15
Received in 2 weeks. Packaging was a bit simple but the pillow came in good condition. The pillow measures 59x39 cm and the height is 11cm on the highest part and 8cm in the middle and about 9 on the second highest part. The weight of the memory foam is 756 grams without the removable cover. The cover can be washed. This pillow is on the softer side compared to most memory foam pillows im used to. The smell will go away in a few days.
12 Sep 2018 03:30
Too sweaty for summer. A bit too hard and a bit smelly. But for that price, it's pretty good.
28 Aug 2018 01:56
Two weeks to Germany. Thats fast. No smell. Perfect size for me. I am 1,55m and small head. Didnt try it. will add feedback.
4 Aug 2018 04:48
***A1**Seller***Everything**as**Described***A1+*** Top Seller ** Treats Buyer with respect **
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