SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (32) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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| Buyer | Real customer reviews |
|---|---|
C***e  |
18 Feb 2019 05:42 Description of a backpack. Lots of pockets. Much. |
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J***e |
18 Feb 2019 04:53 Labai patiko, geras stovis, minksta ode, aciu 
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B***b  |
17 Feb 2019 09:05 Free shipping new arrival follow me weekly look good |
D***s  |
16 Feb 2019 23:13 Ok! |
V***a  |
16 Feb 2019 12:35 The Seller sent the goods very fast. It was packed perfectly. Thank You for the gift 
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A***a  |
16 Feb 2019 02:51 Very to freestyle backpack!!! My dream!!! Soft comfortable, practical. Lots of pockets. |
I***a  |
15 Feb 2019 05:28 Gorgeous. As the photo. Came less than a month 
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V***y |
14 Feb 2019 22:56 Super shipping Kharkov 20 days, backpack is good, high-quality snake, lining stitched. Too powerful magnet on the valve. No smell. Red backpack wine color with matte texture Black is great, with a slight gloss |
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G***s |
14 Feb 2019 04:44 Very good quality. Recommend. + store put a present. Thank you |
W***a  |
13 Feb 2019 02:49 Fast shipment, instant delivery. Backpack very nice, soft. Appearance compatible with the photo. I recommend this store. greetings wanda |
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Customer |
13 Feb 2019 01:15 Order 25.01. Received 13.02. Fits the description, not small. No smell. Very happy. Thanks to the store. 
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L***n |
12 Feb 2019 08:08 Excellent backpack! Very carefully done! Seams, lining, locks-all with high quality. But I am not sure, that it is genuine leather. 
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D***h |
11 Feb 2019 13:51 Chic backpack. No smell. Very fast delivery. Quality for the money is very high. |
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L***A |
10 Feb 2019 22:30 Backpack cool. Oen many pockets. What we need. There is a smell easy perceptible. Fast delivery 2 weeks. |
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B***b |
9 Feb 2019 00:24 Backpack good, a lot of pockets. 
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N***n |
8 Feb 2019 23:44 For the third time. As always, all great. And present))) Thank you very much. Definitely recommend 
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E***a |
8 Feb 2019 03:59 Reached quickly. The quality is good. Small pen. No contact with. 
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L***t |
7 Feb 2019 08:26 Delivered backpack promptly Moscow just for a week! I just shocked! Backpack of excellent quality. Fine sewn, all "Zipper" working lines. Referring to one to one with the photos on the site, looks great. In a word, no complaints and thank you so much!! How is durable backpack, show time-just can not be determined. Hope for the best. |
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L***v |
5 Feb 2019 22:51 Came quickly me nravetsya. Carefully sewn. |
C***b  |
4 Feb 2019 04:09 Nice one |
D***m  |
3 Feb 2019 20:22 Thank You Very Much! Excellent! |
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R***n |
2 Feb 2019 05:57 Fits the description and expectations, good quality backpack, his wife liked. Delivery two weeks. |
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S***v |
1 Feb 2019 02:57 Excellent! Bag correspond to the money. Come quickly. |
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V***o |
30 Jan 2019 07:43 Zadovolena duzhe. Dyakuyu |
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R***e |
28 Jan 2019 21:22 Great quality backpack. No damages, all zippers work. Also there's a lot of little pockets, which i really like. And the inside is pretty capacious. I thing it's a perfect backpack for every day use. Thanks, dear store 
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S***s  |
28 Jan 2019 06:50 Thank you very much, fast delivery and well packed, toppie |
N***a  |
27 Jan 2019 05:37 Рюкзан very like, soft in the cold does not freeze, thank you |
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B***b |
26 Jan 2019 01:26 Very much. Definitely recommend 
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N***r  |
25 Jan 2019 15:55 Fast delivery, great bag love it |
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Customer |
23 Jan 2019 06:50 Fast delivery in the county. reg, ordered 11.01 and 23.01 received. well packed, no smell. very satisfied with the purchase, thank you, store recommend. 
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S***a |
14 Dec 2018 22:50 exactly like picture and description! arrived within 2 weeks. in buble wrap and a fabric bag. store added a small cute gift. the fabric is very soft and pleasent to tuch. there was a bit of smell in the first 5 minutes im very happy. thank you dear seller. 
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A***a  |
9 Oct 2018 06:19 I didn't expect such high quality! very nice!! I'm soo happy! very good quality of leather! 
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