SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (30) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (30) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
M***z  |
11 Feb 2019 05:59 Todo perfect. Thank You. |
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Customer |
4 Feb 2019 08:35 It much power, even gets to do harm on my back, we must put cushion or towel to protect from damage |
A***v  |
28 Jan 2019 00:03 I really like it. Peeling Off with her not want. Yes, like and note in the comments box came in this state, that was like, bud it from a roller pulled out. But The pillow in perfect order. |
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M***o |
20 Jan 2019 10:47 Funciona perfectamente a pesar de su precio economico. Merece la pena su compea, lo recomiendo. |
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J***a |
12 Jan 2019 02:41 ok |
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C***o |
10 Jan 2019 14:57 If it supports TDP |
F***s  |
6 Jan 2019 09:56 Going nicely! |
Customer  |
5 Jan 2019 13:34 Суперкрутая pillow!!! Recommend! |
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T***t |
4 Jan 2019 14:19 Fantastic! Arrived much earlier than expected in Optimum conditions. Works of marvel and it shows the effect. Highly recommended |
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B***s |
2 Jan 2019 12:38 Bien |
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J***a |
29 Dec 2018 13:15 ok perfect |
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P***o |
27 Dec 2018 22:18 Foremost correct and fast |
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V***n |
25 Dec 2018 04:49 Super item |
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D***a |
24 Dec 2018 08:29 All match the description, but… Ordered the D. P. Hot shipping from Russia, but going for a month to Moscow. A good thing, but the delivery time. |
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O***n |
23 Dec 2018 02:09 Ordered 6.12 In Peter kurer 19.12. All match the description! |
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B***r |
17 Dec 2018 00:31 Normal Working Courier brought all of the packing as a bear but goods without damage |
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A***a |
16 Dec 2018 15:12 Goods had to be shipped from Russia, but sent their China, thereupon posting was longer, 19 days. Box was very wrinkled, packed in one package. But the pillow is normal, all works. If You lean strongly, the balls spinning slower. And something crackling may rub Beads about material)). Best massage the neck area. Delivery to your door. |
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S***v |
15 Dec 2018 09:25 Massager so-so, but think finds application, motor is quite powerful, bought out of curiosity and thought to give old, they love the gadgets… upset that box is wrinkled and featured think that the store has sent, the device is in excellent condition, wrapper too, A box as a football game… tried to work… neck lying massages does all have the occipital region of bone, but the полусидя with cushion on the sofa OK… use at least some sort of is in general, you can adjust the and the engine is quite powerful, is not binding, even at high pressure device…!!!! |
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Y***a |
15 Dec 2018 06:42 Goods brought the courier, before Moscow last month. Warehouse sent in China, ordered from RF. The last time it was 5 days. A clear answer from the store did not receive. Box wrinkled |
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P***a |
14 Dec 2018 02:53 The box was open and broken |
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E***a |
11 Dec 2018 07:35 Order delivery from Russia, sent out of China. Come in three weeks. Box battered kapets :) not imagine that she suffered) and theft rules, all works, all intact, priyatnenko quite. |
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M***z |
11 Dec 2018 04:40 Works nicely, serious and reliable store |
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E***a |
10 Dec 2018 08:17 Excellent massager. |
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M***a |
10 Dec 2018 00:21 Really liked the massage. Box wrinkled, but he was not injured. It works |
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T***a |
9 Dec 2018 01:45 Order came quickly. Box folded, but it works |
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A***a |
6 Dec 2018 23:58 All works. Box all wrinkled. But all together. Turns into one and another side at a time |
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Customer |
4 Dec 2018 08:49 Ordering three times and immediately двамассажера, myself and a neighbor. this massager cheaper twice, difference in connected-here just one click and massage and heating, 2по4ролика massages the softer, not такбольно as more expensive, at work have a rustling left, touch foam apparently inside, but the massage nevliyaet. it is recommend этотмассажер-Perfect Combination of price and quality!!! |
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J***s |
30 Nov 2018 17:08 ok |
R***n  |
30 Nov 2018 09:52 Excellent , Thank you !!! |
B***r  |
18 Sep 2018 08:56 fast shipping and well packed in a box. thank you❤ 
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