SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews (21) (Some reviews are auto translated into English)
Feedback Rating for This Product
| Positive (100%) | 5 Stars (21) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
I***v  |
26 Feb 2019 01:14 Great bag. Large capacity. Strap is adjustable. Pure leather. Thank you. |
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L***8 |
26 Feb 2019 00:59 Good quality goods. Thank you! |
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Y***a |
25 Feb 2019 23:38 Order went a little more than a month, there is little smell |
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A***o |
19 Feb 2019 13:38 Kaliningrad delivered in 27 days. The quality is good. 
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I***a |
16 Feb 2019 02:58 15 Jan ordered, received 16 Feb, everything is fine came in the company's bag, nice, order 2 times, bought for 966 p. Last bag husband 2. 5 years attributed, lining broke, and all is well. The store need to communicate have arisen. 
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N***a  |
12 Feb 2019 05:04 Bag come in perfect condition. Packaging is excellent at all as it should be for the branded product. front has three deep pockets. behind two deep pockets in the inside has two branches. sewing factory holds shape super locks high quality very much. Took a student son notebook good fit. 
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N***A  |
11 Feb 2019 04:33 Shipping in Omsk for over a month. Color black, matte. Пртсутствует, erode hope. Do not hesitated, packed well. About the skin does not know, see how worn. Size of the bag suit, just for documents. 
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S***b  |
4 Feb 2019 23:04 Shipping in Belarus for about three weeks. Good, nice bag. 
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G***o  |
2 Feb 2019 21:09 Goods received, according to diskripsi, Seller: eco-friendly, quick & response, so the process smoothly & fast goods received buyers. The rekomendasikan for whom whenever the need a similar goods. (Purchase Tgl 22 Jan 18 Serta goods already accepted 02 February 19.) 
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K***o |
31 Jan 2019 08:03 Very high quality and tenacious goods. The second. Previous lasted for almost two years. For everyday wear-this time. Bag was neubivaemoy. Of course the loss of front pocket, изодралась lining and a couple of times sewed strap belt. But a record! Usually a maximum of six months and HI. Great store, excellent product. Recommend! 
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I***o |
30 Jan 2019 06:43 Delivery fast. Real leather. Comfortable. Advise 
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E***v |
28 Jan 2019 07:01 Order is not the first time, the first bags after six years of relentless operation was broken lining. Ordered another. Very high quality product, packed safely. The only negative long service, but this question to the post. Recommend store and goods. 
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H***u  |
10 Dec 2018 11:52 Arrived very late, in a month and half! Well packed, looks good. Very nice leather, well manufactured, with a lot of pockets! I like it! Highly recommend store! 
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V***S  |
15 Nov 2018 09:10 Delivery of the goods within 14 days. Product quality on your money. No smell, well stitched seams, snake go easy. Skin compact. Recommend product and store. 
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G***i |
12 Nov 2018 05:39 Delivery very fast, all exactly; Respect, ADVISE. 
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I***i  |
22 Oct 2018 22:46 Quality! |
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Customer |
18 Oct 2018 00:37 beautiful product |
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O***n |
12 Oct 2018 11:43 Received the parcel, track, sociable, to Eagle posting for 2 weeks, bag is well packed, normal quality, fully consistent with the description, thank you. 
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G***a |
30 Sep 2018 06:43 Very cool bag! Took it as a gift and made the right decision. To Moscow was about two weeks. Recommend)) 
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O***h |
11 Sep 2018 10:08 Good quality bag, real leather. Thick skin. Partitions in the bag just in my opinion rather weak, but I think a neat to use. 
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S***v |
5 Sep 2018 02:36 Not done very bad. Compared to other bag which more than 2 years of daily wear. Shifted all in a new, all fit. Quality content. 
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