We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (37)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
17 Feb 2019 01:31
It is perfect, like on the photo and perfect for tea I am delighted.
16 Feb 2019 09:26
I rather like an elephant this заварником;)) Love blue color of disadvantages is smell, soaked in detergent, washed it still remains a bit. Small tea leaves vypadyvayut from him in the tea leaves, but it is not essential.
14 Feb 2019 06:15
14 Feb 2019 03:37
Quality Grade fast delivery, thank you
12 Feb 2019 21:04
Drive for six weeks. Color matched to your order. Law firm.
12 Feb 2019 06:23
Good product is matches the photo, slow delivery Post part
12 Feb 2019 01:53
Recommend product and salesman.
11 Feb 2019 12:28
Cool greatest I l'imaginais not yet tester
11 Feb 2019 06:44
accurate, very useful. 3 weeks to arrive in US
11 Feb 2019 02:46
9 Feb 2019 08:15
The Parcel was a month. All match the description and photos. No odor silicone. Convenient thing in the economy.
9 Feb 2019 01:57
I love those infuseurs they are practical and pretty
8 Feb 2019 17:35
Nice infusers, 0 Communication with the store.
8 Feb 2019 11:22
Confirme-description. Very good product
8 Feb 2019 05:02
Very Nice item!
7 Feb 2019 11:29
Very good quality
6 Feb 2019 11:20
Convenient. High Quality. Recommend
6 Feb 2019 08:50
6 Feb 2019 01:34
Satisfied with the purchase. This is my second zavarochnik-one home, second to work. Very long: ordered 12.11.2018, received 20.01.2019
5 Feb 2019 14:16
Article compliant restrains hot tea when using
4 Feb 2019 00:39
2 Feb 2019 05:27
very fast, good store
2 Feb 2019 03:04
2 Feb 2019 01:05
Product comply with its description, nothing to report.
1 Feb 2019 00:27
Everything is fine, delivery fast enough. Thank you very much!
31 Jan 2019 08:38
31 Jan 2019 01:01
Nice stuff. But the delivery time and does not track.
30 Jan 2019 13:31
30 Jan 2019 12:14
Very nice items!!! No odor, silicone soft! Thanks for the fast delivery and quality goods!
28 Jan 2019 09:42
OK, perfect. Thank you.
16 Jan 2019 23:12
Product is very good. Quality is perfect. But it is a big infuser.
14 Jan 2019 11:04
Good quality item, looks exactly as in the picture. The shipping took a while but worth it.
7 Jan 2019 10:47
Ustensiles pratiques, solides et design ... je recommande !!
27 Nov 2018 11:13
Dear Ali! Arrived in Europe after just 19 days! Quality is amazing! No smell, nothing. Foto shows only one infuser, because the kids already lost one - two hours after arrival.
15 Nov 2018 00:40
Looks as discribed. Haven't tested it but it looks and feels like decent quality.
4 Oct 2018 03:55
received them after almost 2 months but I'm very surprised with the quality, would recommend
8 Aug 2018 06:55
c est un vendeur super le colis et arriver extremement vite super merci bq au vendeur
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