We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
17 Feb 2019 00:25
19 Jan 2019 17:37
Ali express asignes by mistake the same number of dispatch as somebody else. That caused a lot of trouble to the store and to me. Because of that I complained but the seller was very careful and clarifying all the situation. Given to me all the explanations, and advise, taking control of the situation. One of the most important things of the seller is the respect they pay all the time. Thank you very much for your patience and the security that you offered all the time. I recommend them because doesn’t matter if you are in the end of the world they won’t let you down.
15 Jan 2019 15:07
It was delivered very fast, thank you!
6 Jan 2019 01:07
Amazing and Comfortable
28 Dec 2018 16:43
finally recieved my item. arrived in great condition. having a little difficulty adjusting the joints but other than, it is fine
25 Dec 2018 03:20
Delivered in 1.5 months (because of the local delivery provider I suppose). During transportation one of the ratchet tooth was damaged because of weak packing. But in general, an item is good.
12 Dec 2018 07:29
todo bien, vendedor fiable
11 Dec 2018 11:03
The store had great feedback when the item in the US warehouse wasn't up to their standards and sent me one from the factory very quickly.
6 Dec 2018 21:49
excellent material good product fast shipping same as in the picture highly recommend I do give you 5 ⭐ ⭐⭐ ⭐⭐ ⭐ thank you and Best Regards.
26 Nov 2018 17:25
7 Nov 2018 20:32
5 Nov 2018 15:48
18 Oct 2018 22:21
I love it FAST SHIPPING!!!! One week!!! My desk feels so much bigger!! And my neck doesn’t hurt from looking Down! Get one!! Buying 2 more for gifts.
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